307 Boatner Road
Eglin Air Force Base, FL 32542
For hours, call: 883-8600
Directions: There are three main gates from which you may access the hospital:
The West gate is located on the west end of Eglin. This gate is closest to the Hospital. The cities of Shalimar, and Fort Walton Beach lay just outside this gate.
Upon entering the West gate: take the first right onto Hatchee Rd. Turn right at the light onto Boatner. Patient Parking surrounds the hospital and is clearly marked. It is against the law to leave animals or children unattended in your car, even for a short period of time.
The North West Gate can be accessed from John Sims and Highways 123 and 85. The Northwest Gate has limited hours of operation.
The East gate is on the opposite side of the base from the Hospital. Valparaiso and Niceville lay outside this gate.
PHARMACY OPERATING HOURS Main Hospital Pharmacy: Mon - Fri 7:15 a.m. - 5 p.m.
Satellite Pharmacy: Mon - Fri 8 a.m. - 5 p.m. drive thru window service until 5:30 p.m. Satellite Pharmacy will not open until 9 a.m. on designated training day, the first Wednesday of the month, unless designated differently due to mission.
Prescription Filling The Hospital Pharmacy fills prescriptions ordered by doctors assigned to the medical group. The Satellite Pharmacy fills prescriptions written by off-base doctors, as well as, all prescription refills.
Refill Procedures All refill requests must be called in to the automated refill line (850) 883-8160. This message changes as information and updates are required. Important information that may affect you will be advertised on the refill recording, so please listen to the entire message and follow all directions given.
Refills called in before 3 p.m. will be ready for pickup the following duty day. Requests called in after 3 p.m. will take an additional day. Refill requests made in conjunction with a base down day or holiday will take an additional duty day to process.
Patient Relations To inform us of a concern or suggestion you have, please contact the Patient Relations Representative/Hospital Management Representative of the area concerned, i.e. clinic, lab, pharmacy, radiology or inpatient unit. You may also contact the MDG Patient Relations Coordinator at 883-9042.
For Patient Relations listing, click here.
For monthly MDG report card, click here.
For Patient Rights, click here.
For Medical Records information, click here.
The Service Delivery Assessment survey is vital to patient care.
Patient feedback through the SDA, a centralized telephone survey program provides Air Force clinics with direct, rapid and relevant feedback from their patients vital to national security. The weekly report allows AF clinics to quickly take corrective action in areas where there are shortcomings or improvement needs. The survey selection is random, typically takes less than five minutes and complete patient privacy is maintained. Should you receive a call from the SDA office we hope that you will participate in the survey.
Hospital Information The 96th Medical Group provides comprehensive medical care to approximately 92,000 eligible beneficiaries (active duty military members, retirees, and their families). The hospital is accredited by the Joint Commission. It currently has a six-bed intensive care unit and a 53-bed facility. As a teaching facility, the hospital has an active residency program in dentistry and family practice medicine allowing residents the opportunity to develop and enrich their clinical and academic capabilities. The 96th Medical Group provides a wide variety of outpatient services and presently supports one of the larger outpatient workloads in the Air Force.