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COVID-19: Service reductions, closures, cancellations, updates

Coronavirus Disease 2019 Rotator Graphic

Coronavirus Disease 2019 Rotator Graphic for af.mil. (U.S. Air Force Graphic by Rosario "Charo" Gutierrez)


Eglin is in Health Protection Condition Bravo.  Below is the official and most current version of closures, cancellations and hour changes.

Closures and cancellations:

First Friday 5ks – cancelled

Group exercise classes – cancelled

Youth baseball practice/games - cancelled

Fitness assessment testing – cancelled until June

6th Ranger Training Battalion events - cancelled until further notice

Library story time – cancelled until further notice

Taekwondo classes – cancelled until further notice

Dance classes – cancelled until further notice

Intramurals - postponed

Spring Fling 5k

Fairhope Arts and Crafts Festival trip

Dinner and a Book Club

Capture the Flag tournament

Legends First Friday

EFMP Easter Event

Easter Egg Extravaganza

Tennis Tournament

Sand and Spur Riding Club Open House  - postponed

Education Fair - postponed


CDC Parents Night Out

Parking Lot Sale

NOLA Jazz and Heritage Fest tour postponed until Oct. 3

Gate-to-Gate Run

Service Reductions

96th Medical Group   

Health screenings for all individuals prior to entering facility. Visitors with flu-like symptoms will not be permitted in the inpatient area.

Acute care concerns will continue to be addressed

Routine appointments will be booked in the future as the situation improves

Visitors must check in at the front desk.  Visitors who have travelled internationally are not permitted to visit 14 days after arrival to US.

Only one adult visitor allowed per patient.

No one under the age of 18 permitted in inpatient or waiting areas. 

Visitors should wash hands and maintain six feet separation.

MSU/ICU visiting hours:  7 a.m. – 5 p.m.


The Exceptional Family Medical Program office is closed for walk-in services until further notice.  The staff can be reached via phone at 850-883-9452 during office hours or through the email below.  Documents to be turned in can be done via email or through the drop box outside the office.  Email:  usaf.eafb.96-mdg.mbx.exceptional-family-members-clinic@mail.mil

Duty hours: (850) 883-8600

Nurse Advice line: 1-800-TRICARE

Aero Club


Airman and Family Readiness Center
Classes and events cancelled

Telephone counseling upon request

Face to face support for:  crisis assistance, emergency financial assistance, deployment, transition assistance, Capstone, exceptional family member, casualty.

Army Veterinary Services

No elective/wellness appointments.  Sick call appointments are case-by-case.  Prescription refills by phone.

Auto Hobby Shop


Bayview Event Center


Beach areas/properties

Closed - April 30

Base Exchange

Open Mon – Sat 9 a.m. – 6 p.m., Sun 10 a.m. – 5 p.m.

BX Food Court

Take-out only

Chapels East/West   

All worship services and programs are cancelled until 1 April.

Phone: 882-2111

Child Development Centers
Active duty only

Limited to priority members – single/dual military members whose jobs require them to work on base.  DOD employees may be approved on a case-by-case basis.  All other families must keep their children at home.  Families will not be charged for the weeks the child is not in attendance. 

Civilian Personnel Office     

Virtual services only; no walk-ins

Commercial Travel Services 

Primary Deployments & PCS only

All others on stand-by


Mon-Fri 9 a.m. – 5 p.m. active duty and family ONLY
                  5 p.m. – 7 p.m. All ID card holders
Sat-Sun 9 a.m. – 10 a.m. for 65+ years of age
                10 a.m. – 7 p.m. all ID card holders

Comm. Focal Point   

Walk-ups available ONLY for Emergencies

Community Support Coordinator    

Email only; no walk-ins

Dining Facilities        

Take-out only for meal card and dorm residents.
Lightning:  take-out only

Eglin Federal Credit Union

Drive through only – 9 a.m. – 3 p.m.

Education center
Reduced services – 882-8141

Equal Opportunity Office    

Business conducted via telephone only.  – 882-4285.

Finance (CPTS)

Customer Service counter pausing in-person ops

Fitness Centers

Facilities available to military members ONLY.

24-hour access is suspended until further notice

Main and Lightning Fitness Center hours

Mon-Fri - 6 a.m. to 8 p.m.

Sat-Sun - 8 a.m. to 5 p.m.

Field House closed until further notice

Freedom of Information Act (FOIA) Office

Minimum manning

Gate and Visitor Control Center

East Gate VCC closed.  All Pass and Registration operations will be moved to the West Gate VCC.

West Gate VCC hours:   6 a.m. - 6 p.m.

Northwest Gate closed beginning March 25.

For more information, call 882-2203.

Golf Course

Snack bar take out only

House Hold Goods   

Counseling via phone and email only

IDRC (Deployments) 

7 a.m. – 5 p.m. M-F

Phone: 882--8923

All customers are encouraged to use electronic means to communicate.


Complaints via phone at 882-5966 or 5984 or email at 96tw.ig@us.af.mil; no walk-ins

Hotline:  882-0092

Information Protection        

Finger-printing paused

Information, tickets and travel

Reduced hours
Tues-Fri 9 a.m. to 4 p.m.
Sat -Sat 9 a.m. to 1 p.m.

All events and ITT sponsored trips cancelled until further notice.

Jackson Guard Lobby and Customer Service
Closed – as a result, no camping permits will be issued.  Previously authorized camping permits will be honored.
Recreational Use Permits are available via eglin.sportsman.net

Legends Sports Grill
Takeout service only




Reduced services

Reception Center
Eglin Inn Reception Center is closed until further notice.  24-hour guest services will continue from Whitesand’s Inn Lobby.

Military Personnel Flight
Reduced services

ID card section will only service appointments, fast pass customers.  Dependent and retiree services and DEERS updates will not be provided.  Security Forces will grant base access to members with expired dependent/retiree ID cards in support of the effort.

Outdoor Recreation   

Ben’s Lake Marina
Store:  8 a.m. – 4 p.m.
Forklift ops:  Thurs-Tues 8 a.m. – 4 p.m. – Closed Wedneday


Photo studio


Normal services via email and phone


Virtual appointments only; email and phone only

Sand and Spur Riding Club


Small Business Office

Questions regarding how the Air Force and AFMC is responding to the COVID-19 virus and how it could potentially impact upcoming acquisitions or current contracts, please contact HQ AFMC/SB at (937) 257-3211, or email at aac.sb@us.af.mil

Legal Office

All other in-person services/appointments are paused, legal assistance is emergency only, email

Tax Center   

Tax Center by appointments only 882-1040

Youth Center