Service members urged to set up family member accounts before deployment

  • Published
  • TRICARE Management Activity
Deployable and TRICARE Remote service members should consider setting up Family Member Accounts enabling their family to access medical, pay and human resource Web sites in their absence.

The Family Member Account is a secure credential issued to sponsors and their family members that allows them to log on to other Department of Defense Web sites even if they don't have a Common Access CardĀ or Defense Finance and Accounting ServiceĀ PIN, also known as "myPay."

"The Family Member Account is especially useful to National Guard and Reserve members who mobilize quickly," said Army Major General Elder Granger, deputy director, TRICARE Management Activity. "It lets the family handle business from home, taking stress off the sponsor during deployment."

To get a Family Member Account, the active duty sponsor can log on to https://sso.dmdc.osd.mil/famAcctMgr using his or her CAC or DFAS PIN. Eligibility for an account is based on the family's benefit status in the Defense Enrollment Eligibility Reporting System (DEERS). Dependent children older than 18 can get their own account. The sponsor selects which family members are eligible and then creates a separate account and a temporary password for each of them. Once the account is established, the sponsor gives family members their numbers and temporary passwords.

Family Member Account numbers and passwords will be accepted on TRICARE's new Beneficiary Web Enrollment system launching later this Fall. The new system will allow Prime and Prime Remote beneficiaries to easily enroll and manage their health care online.