/ Published June 30, 2020
Coronavirus Disease 2019 Rotator Graphic for af.mil. (U.S. Air Force Graphic by Rosario "Charo" Gutierrez)
Eglin is in Health Protection Condition Charlie. Below is the official and most current version of closures, cancellations and hour changes.
96th Medical Group
The Hospital has a single point of entry at the emergency room entrance. Masks are required by ALL employees, patients and visitors.
Health screenings for all individuals prior to entering facility. Visitors with flu-like symptoms will not be permitted in the inpatient area.
Acute care concerns will continue to be addressed
Routine appointments will be booked in the future as the situation improves
Visitors must check in at the front desk. Visitors who have travelled internationally are not permitted to visit 14 days after arrival to US.
Only one adult visitor allowed per patient.
No one under the age of 18 permitted in inpatient or waiting areas.
Visitors should wash hands and maintain six feet separation.
MSU/ICU visiting hours: 7 a.m. – 5 p.m.
All pregnancy appointments continue. All other appointment types are cancelled.
Hours: Mon-Fri 7:15 a.m. – 4:30 p.m. Drop off/pick up
Drive-thru: Mon-Fri 8 a.m. – 5 p.m., Sat. 8 a.m. – noon Pick up only
See changes to satellite pharmacy traffic flow at this link.
The Exceptional Family Medical Program office is closed for walk-in services until further notice. The staff can be reached via phone at 850-883-9452 during office hours or through the email below. Documents to be turned in can be done via email or through the drop box outside the office. Email: email@example.com
Duty hours: (850) 883-8600
Nurse Advice line: 1-800-TRICARE
Effective July 7, Walk in service will no longer be available in the afternoons. Walk in hours will be from 6:30 a.m. to noon weekdays. Appointment times are unchanged and can be made by calling the Appointment Line (850) 883-8600, select option #1, then option #3.
Airman and Family Readiness Center
Classes and events cancelled
Telephone counseling upon request
Face to face support for: crisis assistance, emergency financial assistance, deployment, transition assistance, Capstone, exceptional family member, casualty.
Army Veterinary Services
No elective/wellness appointments. Sick call appointments are case-by-case. Prescription refills by phone.
Auto Hobby Shop
Face coverings or masks are now required for BX workers and patrons. The BX will not provide masks to customers. This includes the Shopette and gas stations.
Open Mon – Sat 9 a.m. – 5 p.m., Sun 10 a.m. – 4 p.m.
West Gate Shoppette – Mon – Fri 5 a.m. – 11 p.m., Sat – Sun 8 a.m. – 9 p.m.
East Gate Shoppette – Mon – Fri 5:30 a.m. – 6 p.m., Sat 9 a.m. – 6 p.m., Sun 9 a.m. – 5 p.m.
Anthony’s Pizza – closed
Charley’s Mon – Fri 10:30 a.m. – 1 p.m., Sat – Sun – closed
Einsteins Mon – Fri 6:30 a.m. – 11 a.m., Sat – Sun – closed
Eglin off-base beaches
Eglin Beach Park
July 7 - Closed
Beginning July 13 - closed Mondays and Tuesdays
Ben's Lake Marina
Open 8 a.m. to 4 p.m.
All worship services and programs are cancelled. Phone: 882-2111
Child Development Centers
Active duty only
Limited to priority members – single/dual military members whose jobs require them to work on base. DOD employees may be approved on a case-by-case basis. All other families must keep their children at home. Families will not be charged for the weeks the child is not in attendance.
Civilian Personnel Office
Virtual services only; no walk-ins
Commercial Travel Services
Primary Deployments & PCS only
All others on stand-by
Open to all shoppers
Face coverings or masks are now required for commissary workers and patrons. The commissary will not provide masks to customers.
Comm. Focal Point
Walk-ups available ONLY for Emergencies
Community Support Coordinator
Email only; no walk-ins
Take-out only for meal card and dorm residents.
Lightning: take-out only
Eglin Federal Credit Union
Drive through only – 9 a.m. – 3 p.m.
Virtual Services Only
Email at: firstname.lastname@example.org
Equal Opportunity Office
Business conducted via telephone only. – 882-4285.
Closed - current residents only and active duty on case by case basis
Customer Service counter pausing in-person ops
Facilities available to military members ONLY.
24-hour access is suspended until further notice
Main and Lightning Fitness Center hours
Mon-Fri - 6 a.m. to 8 p.m.
Sat-Sun - 8 a.m. to 5 p.m.
Field House - Open
Only Active Duty/Active Orders
Mon-Fri, 8 a.m. – 5 p.m.
Freedom of Information Act (FOIA) Office
Gate and Visitor Control Center
Beginning June 1, both East/West Gate VCCs are open. Hours: 6 a.m. - 2 p.m.
Northwest Gate closed. For more information, call 882-2203.
Credit cards only. Drinks and snacks available. Carts will have one rider per cart.
House Hold Goods
Counseling via phone and email only
7 a.m. – 5 p.m. M-F
All customers are encouraged to use electronic means to communicate.
Information Tickets and Travel
Complaints via phone at 882-5966 or 5984 or email at email@example.com; no walk-ins
Lobby and Customer Service – Closed
Previously authorized camping permits will be honored.
Public Access Map may be intermittently unavailable over the next several weeks. Please abide by the permanent closed areas delineated in the 2019-20 regulations handbook. Daily closures will be administered by use of barriers, etc.
Recreational use permits may still be purchased at the website. https://www.eglin.isportsman.net
The Spring Turkey Season remains open. Jackson North, Jackson South, Brier Creek West, and Brier Creek South Management Units remain open; however, the check-in/out requirement for these areas is temporarily waived as check stations will not be manned.
Brier Creek East Management Unit is closed. Brier Creek West and South Management Units are open on weekends only.
All other in-person services/appointments are paused, legal assistance is emergency only, email
Legends Sports Grill
Regular menu available, takeout, credit cards only
Mon-Fri 11 a.m. – 6 p.m. takeout, ESM and credit cards only
Reception Center - closed
24-hour guest services will continue Sun-Sat from Whitesand’s Inn Lobby.
Active duty and mission essential only
Military Personnel Flight
CAC renewal will be limited to 14-days prior to expiration-Appointment Only.
Walk-in service available for Mission Essential personnel only with CAC issues (certs no longer work, pin reset, etc)
CAC will not be reissued for sole purposes of changing information printed on the card such as rank or last name changes due to marital status (marriage and divorce).
No reissuance of CACs for DoD civilians transferring between components.
CACs expiring within 30 days are eligible to have the CAC Public Key Infrastructure certificates updated remotely to allow continued use of the CAC for network logon through 30 Sep 20.
Uniformed Service ID (Retiree, Dependent ID cards)
USID cards will remain valid that expired on or after January 1, 2020 through September 30, 2020 if eligibility can be verified by another DoD source, database, or system. This does not apply to children turning age 21 or 23. Full-time student or secondary dependency will need to be updated if applicable. All stakeholders, i.e., Security Forces, Medical, AAFES, and DECA commissaries has been notified from DoD ID Card Policy.
USID will not be reissued for sole purposes of changing information printed on the card such as rank or last name changes due to marital status.
The minimum age for initial USID card issuance is increased from age 10 to 14.
Continued use of the Reserve USID card to obtain active duty benefits is authorized for mobilized Reserves (includes ANG) and their eligible dependents. Appointment requests should be emailed to: firstname.lastname@example.org or by calling 850-882-2742, option 3 during the hours of 7 a.m. – 3 p.m. Monday - Friday.
Outdoor Recreation and Post'l Point
Normal services via email and phone
Sand and Spur Riding Club
Virtual appointments only; email and phone only
Small Business Office
Questions regarding how the Air Force and AFMC is responding to the COVID-19 virus and how it could potentially impact upcoming acquisitions or current contracts, please contact HQ AFMC/SB at (937) 257-3211, or email at email@example.com