COVID-19: Service reductions, closures

  • Published

Eglin is in Health Protection Condition Bravo.  Below is the official and most current version of closures, cancellations and hour changes.

96th Medical Group

The Hospital returned to a single point of entry Nov. 10.  Visitors will need access the Hospital via the Emergency Room entrance.  Masks are required by ALL employees, patients and visitors.

Health screenings for all individuals prior to entering facility. Visitors with flu-like symptoms will not be permitted in the inpatient area.

Acute care concerns will continue to be addressed

Routine appointments will be booked in the future as the situation improves

Visitors must check in at the front desk.  Visitors who have travelled internationally are not permitted to visit 14 days after arrival to US.

Only one adult visitor allowed per patient in the following areas:

Pediatric inpatient and outpatient

Labor and post partum mothers

Outpatient and obstetrics patients that require a non-medical escort

Pre/post surgery (including outpatient procedures involving sedation)

Elderly patients and those who require care

End of life patients

Emergency room patients when necessary

Visitors should wash hands and maintain six feet separation.

MSU/ICU visiting hours:  7 a.m. – 5 p.m.


All pregnancy appointments continue.  All other appointment types are cancelled.


Hours:  Mon-Fri 7:15 a.m. – 5 p.m.  Drop off/pick up

Drive-thru:  Mon-Fri 8 a.m. – 5 p.m., Sat. 8 a.m. – noon Pick up only

See changes to satellite pharmacy traffic flow at this link.


The Exceptional Family Medical Program office is closed for walk-in services until further notice.  The staff can be reached via phone at 850-883-9452 during office hours or through the email below.  Documents to be turned in can be done via email or through the drop box outside the office.  Email:

Duty hours: (850) 883-8600

Nurse Advice line: 1-800-TRICARE


Effective July 7, Walk in service will no longer be available in the afternoons.  Walk in hours will be from 6:30 a.m. to noon weekdays.  Appointment times are unchanged and can be made by calling the Appointment Line (850) 883-8600, select option #1, then option #3.

Airman's Attic

Closed.  To donate or gain access, please contact a First Sergeant.  Please do not leave items outside the building as they will have to be thrown away.

Airman and Family Readiness Center

Open.  882-9600

Aero Club


Army Veterinary Services

No elective/wellness appointments.  Sick call appointments are case-by-case.  Prescription refills by phone.

Auto Hobby Shop


Base Exchange

Face coverings or masks are now required for BX workers and patrons.  The BX will not provide masks to customers.  This includes the Shopette and gas stations.


Eglin off-base beaches


Eglin Beach Park

Saturday and Sunday 10 a.m. – 5 p.m. 

Ben's Lake Marina

Open 8 a.m. to 4 p.m.  

Nov 1 – 30

Open 7 a.m. – 5 p.m. except Wednesdays

Dec. 1 – open every day.

Chapels East/West 

All worship services and programs are cancelled.  Phone: 882-2111

Child Development Centers

Child Development Centers provide services based on availability and will operate under priority placement as thy phase back child care providers.

Civilian Personnel Office   

Virtual services only; no walk-ins

Commercial Travel Services

Primary Deployments & PCS only

All others on stand-by


Open to all shoppers

Face coverings or masks are now required for commissary workers and patrons.  The commissary will not provide masks to customers.

Comm. Focal Point 

Walk-ups available ONLY for Emergencies

Community Support Coordinator  

Email only; no walk-ins

Dining Facilities      

Breeze:  carry out and limited dining-in for active duty, civilians and contractors only

Lift:  carry out and limited dining-in for active duty, civilians and contractors only

Lightning:  carry out and limited dining-in for active duty, civilians and contractors only

Education center

Virtual Services Only

Email at:

Equal Opportunity Office  

Business conducted via telephone only.  – 882-4285.



Finance (CPTS)

Customer Service counter pausing in-person ops

Fitness Centers

Main and Lightning Fitness Center available to active duty only.

Mon-Fri - 5 a.m. to 8 p.m.

Sat-Sun - 8 a.m. to 5 p.m.

Field House - open to mission essential civilians and contractors only  

Mon-Fri, 8 a.m. – 5 p.m.

Freedom of Information Act (FOIA) Office

Minimum manning

Gate and Visitor Control Center

Normal operations   For more information, call 882-2203 or email at

Golf Course


House Hold Goods 

Counseling via phone and email only

IDRC (Deployments)

7 a.m. – 5 p.m. M-F

Phone: 882—8923 All customers are encouraged to use electronic means to communicate.

Information Tickets and Travel



Complaints via phone at 882-5966 or 5984 or email at; no walk-ins

Hotline:  882-0092

Information Protection      

Finger-printing paused

Jackson Guard

Lobby and Customer Service – Closed.  Previously authorized camping permits will be honored.

Public Access Map may be intermittently unavailable over the next several weeks.  Please abide by the permanent closed areas delineated in the 2019-20 regulations handbook.  Daily closures will be administered by use of barriers, etc.

Recreational use permits may still be purchased at the website.

Brier Creek East Management Unit is closed.  Brier Creek West and South Management Units are open on weekends only.

Legal Office

Hours of operation are 8 a.m. -4 p.m. every weekday, except Wednesdays 8 a.m. - 3 p.m.

Open for all eligible clientele, including retirees and their dependents

Walk-in hours for power of attorneys and notaries: Tuesdays and Wednesdays 10 a.m. - 2 p.m., no appointment required

To schedule a legal assistance appointment, including wills, please call 882-4612.

Legends Sports Grill

Open - Regular menu available, takeout and limited dine-in

Mon-Fri 11 a.m. – 6 p.m.




Reduced services

White Sand's Reception Center – closed

24-hour guest services will continue Sun-Sat at the Reception Center.

Space-A is available

Open to all ID card holders

Military Personnel Flight

Expiration dates on dependent and retiree ID cards is extended until June 30, 2021.

Full DEERS ID Card services return April 1

The appointment services, previously not available due to COVID-19, such as name, rank change and retiree and dependent ID renewal will resume.

Expired retiree and dependent IDs after January 1, 2020, are still authorized for continued use through June 30, 2021.  To those affected, it is recommended scheduling a renewal appointment at the earliest availability.

To make an appointment, visit If appointments are booked and a Common Access Cardholder is experiencing mission stoppage, please email or call 882-2742 and press four for assistance.

Outdoor Recreation and Post'l Point


Photo Studio

Appointment only


Lap swim only through Oct 30 by reservation

Monday, Tuesday, Thursday Friday

7 – 8 a.m. active duty only

8 – 10 a.m. active duty and mission essential

3 – 6 p.m. active duty only


Normal services via email and phone

Sand and Spur Riding Club



Virtual appointments only; email and phone only

Small Business Office

Questions regarding how the Air Force and AFMC is responding to the COVID-19 virus and how it could potentially impact upcoming acquisitions or current contracts, please contact HQ AFMC/SB at (937) 257-3211, or email at

Youth Center

Open – limited services